FAQs
We will arrange temporary cover should your regular cleaner be unable to come to you for any reason.
We will provide your cleaner with all the equipment and supplies required to undertake the cleaning. All consumables can be provided at competitive rates from our exhaustive list of products. Please enquire for further details.
We will check the standard of cleaning on a regular basis to ensure the service we provide is what you and we expect.
We provide training for our cleaners based on new regulations and new working practises.
We will provide the equipment and PPE needed for your cleaner to work safely on your site or business.
We cover areas in Oldham, Saddleworth, Chadderton, Hollinwood, Royton, Derker, Ashton, Failsworth, Shaw, Lees, Moorside and many other areas. For more information on the areas, we cover please call us, send us an email or leave a query in the live chat box and we will get back to you ASAP.
No, we supply materials and equipment.
Yes. We can arrange outside window cleaning for you alongside with our partners.
Yes. We offer professional carpet cleaning services using the hot water extraction method or steam cleaning.
Yes, if you are happy with your cleaner, we will try and make sure you get the same cleaner every time though we cannot guarantee this due to holidays and sickness absence. If your regular cleaner is sick or on holiday, we will send you a replacement.
Yes, our cleaners are all employed directly by The Kleen Team. There are no agency or other hidden fees to pay. Every cleaner we employ must have two references, which we check, passport identification, proof of address, and permission to work in the UK.
We accept online bank transfers or cheques.
Yes, we are insured for up to £5 million public liability insurance and the same for employers' liability insurance.
Yes, we can provide references from our current customers.
Yes, you can read our terms and conditions on our website by clicking here. Please read them carefully as they contain important information. If you have any queries about our terms and conditions you can email us. By ordering our services by telephone, e-mail, or through our website, you agree to be bound by our terms and conditions.
You can obtain a quotation for any of our cleaning services when we physically meet you. You can also give us a call or email us if you need to clarify anything.
Yes, but sometimes it does depend on the job required.